In today’s world of choice the customer is definitely king, but it is still possible to inspire your customers loyalty and make sure they stick with you. Jim Champy shows you how to increase ...
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“Catch 22” is a popular novel and the title has passed in the vernacular to describe any situation where you appear to be in a “heads I win, tails you lose”, or any other circular situation...
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Immensely stimulating reading.
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It’s the only place where I’ve been able to go that describes the range of strategic approaches people might take.
As we know, so much of ‘strategy’ speak is all pow...
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Clearly explains the role of being “an unreasonable person” in business and highlights our need to adapt.
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A brilliantly insightful, wide-ranging look at business organisations. Provides a lot of insight about how organisations actually work (as opposed to how people think they work).
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An obvious selection, but at the time I read found it fascinating. Tom Peters is a great speaker too.
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